Healthcare Membership

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Research shows that compassion is great medicine, enabling patients to thrive, caregivers to rediscover their passion for healing, and health systems to prosper. The Schwartz Center for Compassionate Healthcare supports the well-being and mental health of caregivers and is dedicated to building an engaged and resilient healthcare workforce prepared to deliver the most compassionate, patient-centered care possible.

By joining the Schwartz Center healthcare member community, your organization signifies its commitment to compassionate care and joins hundreds of healthcare organizations throughout the U.S., Canada, Australia, and New Zealand and 280 sites throughout the U.K. and Ireland that recognize the critical role of compassion in improving quality, reducing costs and improving patient satisfaction.

If your organization is interested in joining our healthcare member community, please complete the brief membership inquiry form and a Schwartz Center staff member will reply.

Healthcare Member Benefits

Programs & Support

  • Stress First Aid (SFA) ProgramProvides a framework to identify and mitigate the negative impacts of stress before they impair staff health and well-being.
    • Stress First Aid Basics Training Program – A 60-minute online training that introduces the core concepts of SFA for healthcare workers.
    • Stress First Aid Train the Trainer Program – An intensive 3-month cohort training program that provides organizational teams with the knowledge, skills and resources needed to implement and promote SFA across an organization. See below for more information.
  • Schwartz Rounds® – A unique and important contribution to the culture within healthcare organizations, the Schwartz Rounds allow for interdisciplinary conversation about some of  the most complex and compelling dilemmas that health professionals face as they balance compassionate care with the strenuous demands of their daily work.  See below for more information.
  • Community Connections – Ongoing virtual opportunities for members around the world to connect, collaborate, and learn from each other and Schwartz Center staff about Schwartz Center program implementation and other efforts to advance compassion.
  • Healing Healthcare Initiative: Foundations of HHI Framework Coursework – Eight online courses that include an overview of HHI, a deep dive into each of the six key principles, as well as a call-to-action that will enable you to synthesize all you learn and prepare for enacting the concepts within your organization. Continuing education credits are included.
  • Schwartz Center Member Learning Center – Self-service access to a catalogue of online training via the Schwartz Center’s learning management system, supported by Schwartz Center staff.

Schwartz Rounds® Training and Ongoing Program Package

The Schwartz Rounds program offers a unique and important contribution to the culture within healthcare organizations. They allow for interdisciplinary conversation about some of the most complex and compelling dilemmas that health professionals face as they balance compassionate care with the strenuous demands of their daily work. The program has been shown to enhance compassion toward patients and families, improve teamwork, and reduce caregiver stress and isolation.

Benefits include:

  • All of the above Healthcare Membership Benefits
  • Schwartz Rounds – Training and orientation, ongoing support, materials and resources to implement the Schwartz Rounds program across your healthcare organization
  • Virtual Schwartz Rounds – Training, support and resources to convene Schwartz Rounds online
  • Unit-Based Schwartz Rounds – Training, support and resources to convene Schwartz Rounds for distinct healthcare teams or units
  • Trauma-Informed Facilitation Skills – Training based on the core actions of Stress First Aid, developed to guide Schwartz Rounds leaders as they plan and facilitate difficult conversations in difficult times
  • Schwartz Rounds Consultation – Virtual observation of a Schwartz Rounds session by a Schwartz Center staff person, with follow-up feedback and guidance as requested
  • Facilitation Workshops – Workshops designed and led by Schwartz Center staff to help Schwartz Rounds program leaders refine key facilitation skills through observation and participation
  • Coming soon: Schwartz Rounds Marketing Toolkit – Templates, images and content to assist with promoting Schwartz Rounds across your organization

Stress First Aid Train the Trainer Package

Stress First Aid (SFA) is an evidence-informed self-care and peer support model based on factors that promote recovery from adversity and stress. The overarching aim of SFA is to identify and mitigate the negative impacts of stress at work before they impair staff health and well-being. It was originally developed by the National Center for Post-Traumatic Stress Disorder (NCPTSD) for the U.S. military and adapted for other high-risk occupations. We have adapted the model for Schwartz Center healthcare members.

Benefits include:

  • All of the above Healthcare Membership Benefits
  • Stress First Aid Train the Trainer Program – An intensive 3-month training and project planning program designed to provide key organizational leaders with the knowledge base, skills, and tools they need to create a customized implementation plan for Stress First Aid at your organization
  • Stress First Aid Content Modules – Ongoing access to SFA content modules for organizational trainers to use with internal teams
  • Stress First Aid Consultation – Ongoing guidance and support from Schwartz Center staff person

Education & Research

  • Compassion in Action Webinar Series – Opportunities to learn about topics related to compassionate, collaborative care from leading practitioners and researchers in the field, hosted by Schwartz Center Chief Medical Officer Beth Lown, MD
  • Compassion in Action Healthcare Conference – Significantly discounted registration and access to member-exclusive content at our international action-oriented convening of healthcare workers and leaders designed to provide tools to create and sustain a culture of compassion at your organization
  • Issue Briefs and Research – Priority access to research on topics such as the impact of compassion on health outcomes, best practices, and recommendations for creating a compassionate healthcare environment
  • Expert Trainings – Special pricing for tailored on-site or virtual talks and trainings on topics such as burnout, compassionate communication, hiring for compassion and more

Recognition & Community

  • Corman IMPACT Honors – Invitation to be considered for our member recognition program that celebrates innovative member programs that advance compassion and teamwork
  • Member Community Website – Exclusive access to membership-specific content and resources
  • Member Community Newsletter – Monthly newsletter highlighting Schwartz Center updates and member-specific content and event

Schwartz Rounds

Stress First Aid

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