2024 Annual Report - The Schwartz Center

ANNUAL
REPORT

2024

A Message From Our CEO

Dear Friends,

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Michael Gustafson Signature

Michael Gustafson MD, MBA
Chief Executive Officer

OUR VISION FOR THE FUTURE

The Healing Healthcare Initiative

Healthcare workers are exhausted and stretched thin at best – and at worst they are anxious, depressed and suffering from traumatic stress. We have to change the system in order for caregivers to thrive and provide the best possible care to patients and families. That’s why we’ve launched the Healing Healthcare Initiative (HHI). Over the past year, this pilot initiative has guided leaders to reimagine how the workplace can better support their health workers’ well-being, so they can focus on delivering equitable, compassionate patient care. HHI is focused on solutions, not silos – by supporting and empowering healthcare leaders with resources and tools to ensure that their organization, workforce, and patients can thrive. We need to heal our health system so that health workers can heal their patients.

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Our Impact

37,010+ caregivers, representing 50 states and 39 countries, viewed our Compassion in Action Webinar Series.

Our programs and resources are utilized by caregivers across the country and around the world.

600+ sites across the U.S., Canada, Australia and New Zealand are Schwartz Center members, with another 280+ sites running our Schwartz Rounds program through our partner in the U.K. and Ireland.

90% of caregivers who attended multiple Schwartz Rounds reported better communication with their co-workers.

86% of caregivers who attended multiple Schwartz Rounds reported feeling more compassionate toward patients and families.

Healthcare Organizations We Support

Our vision is a world where all who seek and provide healthcare experience compassion.

NATIONAL COMPASSIONATE CAREGIVERS OF THE YEAR

The National Compassionate Caregivers of the Year® Award recognizes extraordinary healthcare professionals from across the country who embody the characteristics of compassionate care and whose professional achievements have helped to create healing healthcare environments for patients, families, colleagues, and communities. To nominate a caregiver and learn more, visit our NCCY page.

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CORMAN IMPACT HONORS

The Corman IMPACT Honors celebrates Schwartz Center healthcare members who are making a transformational impact by creating programs or initiatives that promote compassionate, collaborative care within their organization or system.

We know that leading by example is the most effective way to inspire others to make compassionate care a priority and we want to recognize our healthcare members who are doing that. To nominate a program or learn more, visit our Corman IMPACT Honors page.

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Mental Health and Well-being Resources

37,150+ caregivers accessed our mental health and well-being resources page.

This page shares resources and information to help caregivers and healthcare leaders manage the stress and anxiety they are experiencing.

One popular resource is our special webinar series featuring leading practitioners and researchers. You are invited to watch the recorded webinars and sign up for upcoming sessions.

Donor Spotlight

Donor Number 1

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Donor Spotlight

Donor Number 2

Donor Spotlight

Donor Number 3

The Marjorie Stanzler Fund

The Marjorie Stanzler Fund (MSF) was established in 2015 to create access to Schwartz Center programs for healthcare organizations that otherwise could not afford them. As health disparities have widened in the U.S., many healthcare institutions, such as safety net hospitals, small rehab centers, VA hospitals, and community health clinics, have been unable to allocate funds to support programs for their caregivers’ well-being and mental health. Grants from the Marjorie Stanzler Fund help remove financial barriers for healthcare organizations to support their staff through evidence-based programs like the Schwartz Rounds® and Stress First Aid to stem the unprecedented rate of caregiver burnout in the U.S. today. In 2024, the Marjorie Stanzler Fund supported Schwartz Rounds at 19 hospitals across the U.S. and we hope to provide even more access in 2025.

Compassion in Action Conference

The virtual conference offered 24+ sessions featuring workshops and panel presentations on advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills. Participants learned to apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being while lowering costs. Recorded sessions are still available for viewing, and continuing education credits are available.

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Financial Highlights 2024

During Fiscal Year 2024, 79% of all spending was directed to mission-specific programming. Fundraising and administrative costs, which are core mission support, represent the remainder. Our programs rely on core mission support to ensure the growth and impact of our mission. Strategic investments in programs resulted in an expected $900k profit in Fiscal Year 2024

Looking Ahead

Looking to the future, we remain committed to supporting health workers during this tumultuous time in healthcare. We will continue to expand our reach to more caregivers and their patients. Our work has never been more important, and the impact of your support has never been more meaningful.

Thank you for joining us in this mission to put compassion at the heart of healthcare.